Terms and Conditions
These terms govern your use of our financial planning subscription service and website. By using our service, you agree to be bound by these terms.
Acceptance of Terms
By accessing our website or subscribing to our service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
If you do not agree with any part of these terms, you should not use our service or access our website.
Key Definitions
For the purposes of these terms, the following definitions apply:
- • "Service": Our monthly financial planning consultation subscription and related online platform
- • "User" or "You": Any individual who accesses our website or subscribes to our service
- • "Content": All information, materials, and resources provided through our service
- • "Account": Your personal subscription account and associated information
Authorized Use of Service
Your use of our service is subject to the following conditions:
Permitted Uses
- • Accessing consultation services for personal financial planning purposes
- • Using provided materials and resources for your own benefit
- • Communicating with our consultants through approved channels
Your Responsibilities
As a user of our service, you agree to:
- • Provide accurate and complete information during consultations
- • Maintain the confidentiality of your account credentials
- • Use the service in compliance with applicable laws
- • Respect the intellectual property rights of our content
- • Pay subscription fees on time as outlined in your agreement
Prohibited Activities
You may not use our service to:
- • Violate any applicable laws or regulations
- • Share or redistribute our proprietary content without permission
- • Attempt to gain unauthorized access to our systems
- • Use automated systems to access our service without consent
- • Impersonate others or provide false information
- • Interfere with the proper functioning of our service
Intellectual Property Rights
All content, materials, and resources provided through our service are protected by intellectual property laws and remain our exclusive property.
You may use our content solely for your personal financial planning purposes and may not reproduce, distribute, or create derivative works without written permission.
Any feedback or suggestions you provide may be used by us without compensation or attribution.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy.
Please review our Privacy Policy for detailed information about our data practices Privacy Policy
Payment and Subscription Terms
Subscription fees are charged monthly in advance at the rate of $250 AUD per month, inclusive of applicable taxes.
Payment is due on the same date each month. Failed payments may result in service suspension until account is brought current.
You may cancel your subscription at any time, with cancellation taking effect at the end of your current billing cycle.
Termination
Either party may terminate your subscription with 30 days' written notice. You may cancel through your account settings or by contacting customer service.
We reserve the right to suspend or terminate accounts immediately for violation of these terms or non-payment of fees.
Upon termination, your access to the service will cease, though certain provisions of these terms will survive termination.
Service Disclaimers
Our service provides general financial guidance and consultation. We do not provide specific investment advice or manage your finances directly.
All financial decisions remain your responsibility. We cannot guarantee specific outcomes from following our guidance or recommendations.
Past performance does not guarantee future results. Individual results may vary based on personal circumstances and market conditions.
Limitation of Liability
To the fullest extent permitted by Australian law, our total liability for any claims related to the service shall not exceed the amount paid by you in the 12 months preceding the claim.
We are not liable for any indirect, incidental, special, or consequential damages, including lost profits or business opportunities.
Some jurisdictions may not allow certain liability limitations, so these restrictions may not apply to you.
Dispute Resolution
We are committed to resolving disputes fairly and efficiently:
Internal Resolution
We encourage you to contact us first to resolve any concerns through our internal complaints process.
Most disputes can be resolved quickly and amicably through direct communication with our customer service team.
External Dispute Resolution
For disputes that cannot be resolved internally, you may access the Australian Financial Complaints Authority (AFCA) dispute resolution service.
Visit AFCA at afca.org.au: https://ec.europa.eu/consumers/odr
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service, breach of these terms, or violation of applicable laws.
Governing Law and Jurisdiction
These terms are governed by the laws of Australia, without regard to conflict of law principles.
Any legal proceedings related to these terms or the service shall be conducted in the courts of Australia.
Changes to Terms
We may modify these terms at any time by posting updated versions on our website. Material changes will be communicated to active subscribers.
Your continued use of the service after changes constitutes acceptance of the modified terms.
Entire Agreement
These terms constitute the entire agreement between you and us regarding the service and supersede all prior agreements and understandings.
Contact Information
For questions about these terms or to exercise any rights, contact us using the information provided in the Contact section.
Email: info@zephyraquos.com
Phone: +614813506927
Address: 123 Eagle Street, Brisbane, QLD 4000, Australia
These terms are effective as of August 11, 2025
Last updated: July 21, 2025